business it support Archives

Business Technology LinkedIn Outsourced IT Support

Learning how to spot fake LinkedIn sales

We all get bombarded by scammers and it’s a wearing experience having to be on your guard all the time to prevent that one slip the fraudsters are banking on to invade your life and steal your money, assets or identity. The warnings are out there over bank accounts, the…

client-edit27th September 2023

Business Technology BusinessIT IT Support Microsoft News Outsourced IT Solutions

Productivity tools and how to utilise them

Businesses across the globe use a wide range of IT and technical systems to ensure the collation of data, collaboration working and productivity. But many systems have features or shortcuts that are not utilised by employees - the majority of the time because they are not aware of them or…

Rhea Alton18th September 2023

Business Technology BusinessIT IT Support Microsoft News Outsourced IT Solutions

What is Microsoft Universal Print – and how does it effect your business?

As technology continues to transform the way we work across the globe, it is time for the humble printer to get in on the action…. From high-speed printing capabilities to seamless wireless connectivity, the right printer set-up and requirements can transform an office into a well-oiled machine. And high levels…

Rhea Alton21st August 2023

Business Technology BusinessIT IT Support Outsourced IT Solutions

Preparing for an office move? We can help….

Our team has worked with dozens of businesses and organisations as they prepare for an office move - and in this blog, we share our top tips and preparation guide! EPX looks to fully understand their client’s business challenges and work with them to handle business-critical IT aligned with company…

Rhea Alton7th August 2023

BusinessIT EPX IT News News Shropshire Staffordshire

EPX new office space to suit flexible hybrid working environment

This month sees the unveiling of the brand-new EPX office suite! As a company, we embrace our flexible, hybrid working approach but want to create improved collaboration space for our team - allowing them to come together as they wish in productive and comfortable surroundings. Video conferencing equipment The new…

Rhea Alton14th July 2023

Cyber Security EPX IT News News

9 Urgent Security Tips for Online Holiday Shopping

The holiday shopping season is taking off. This means that scammers have also revved up their engines. They're primed and ready to take advantage of all those online transactions. Don’t forget to stay safe online during the buying frenzy that occurs this time of year. An ounce of cybersecurity prevention…

client-edit24th November 2022

EPX IT News IT Support News

Prepare for Winter Weather: UPS Maintenance

Winter is approaching, and whilst some of us will be preparing our vehicles for adverse weather conditions, if you have critical infrastructure protected by an Uninterruptible Power Supply (UPS) device, you'll also need to be testing those out too in case of power outages. The risk of blackouts and brownouts…

client-edit23rd November 2022

Digital offboarding checklist for employees

Cyber Security EPX IT News News

Checklist for Better Digital Offboarding of Employees

The importance of having a digital offboarding checklist Digital footprints cover today's modern workplace. Employees begin making these the moment they're hired. They get a company email address and application logins. They may even update their LinkedIn page to connect to your company. When an employee leaves a company, there…

client-edit16th November 2022

EPX IT News IT Support News

5 Discontinued Technology Tools You Should Not Be Using Any Longer

Problems With Using Discontinued Technology One constant about technology is that it changes rapidly. Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete. Discontinued technology can leave computers and networks vulnerable to attacks. While older technology may still run…

client-edit7th November 2022

EPX IT News IT Support News

Customer Satisfaction – how we measure it and why CSATs matter

We measure lots of things on the EPX IT helpdesk, but one of the most important things is customer satisfaction – it’s one of the ways we maintain high standards. It can be hard to put a number against happiness, so we use “CSATs” (Customer Satisfaction Surveys) to give us…

client-edit31st August 2022

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Learning how to spot fake LinkedIn sales

Productivity tools and how to utilise them

What is Microsoft Universal Print – and how does it effect your business?

Preparing for an office move? We can help….

EPX new office space to suit flexible hybrid working environment

9 Urgent Security Tips for Online Holiday Shopping

Prepare for Winter Weather: UPS Maintenance

Checklist for Better Digital Offboarding of Employees

5 Discontinued Technology Tools You Should Not Be Using Any Longer

Customer Satisfaction – how we measure it and why CSATs matter