About EPX

IT leadership teams can rely on

EPX works with leadership teams who are accountable for performance, risk and cost — and need confidence that IT is supporting the business rather than creating uncertainty.

Many organisations come to us because IT has become difficult to manage at a leadership level. Costs feel unpredictable, communication is inconsistent, and it’s unclear whether technology decisions genuinely align with business goals, standards or risk appetite.

Our role is to remove that uncertainty and give decision-makers clarity, control and confidence in how IT is managed.

Get to know the EPX team

Behind EPX is a team of people committed to delivering reliable, well-managed IT. Our specialists bring the expertise needed to support both operational stability and longer-term business decisions.

A breadth of expertise across managed IT support, cybersecurity, cloud, infrastructure and the practical use of AI within business environments allows us to support not just day-to-day operations, but also more strategic decisions around risk, efficiency and future growth.

We value collaboration, shared knowledge and continual improvement, creating an environment where our team can consistently support organisations whose IT environments are becoming more complex, interconnected and business-critical.

Leadership Team

Daniel JW Ellis

Mark Pennington

Ben Keen

Claire Dudson

Ollie Blaize-Ricketts

Oonagh Zeches

And meet the rest of the team

Alex

Alisha

Amy

Bodil

Elliot

Ethan

Harri

Ivan

Kyle

Lyle

Mark

Michael

Nathan

Paul (CJ)

Robert

Sam

Sophie

Thomas J

Thomas M

William

Meet the Managing Director

EPX works with organisations where technology plays a critical role in day-to-day operations, risk management and growth. As Managing Director, Mark Pennington is closely involved in how EPX supports leadership teams - particularly when businesses are reviewing their IT support, planning for growth or navigating increasing complexity around security, cloud and AI.

Mark is often the first point of contact for organisations who want a clear, business-led conversation about their IT - without jargon, pressure or sales-led discussions.

A message from Mark

At EPX, we believe technology should be an enabler - something that helps businesses operate, grow and make confident decisions, not something that creates disruption or uncertainty. That belief has shaped how we work from the very beginning.

Over time, our role has evolved beyond traditional IT support. Today, we help leadership teams think more strategically about technology - from managing risk and cost, to making sure systems genuinely support how the business operates and where it’s heading.

We focus on proactive management, clear communication and honest conversations. That means fewer surprises, better visibility and IT that leadership teams can plan around with confidence.

We know no two businesses are the same. That’s why our approach is flexible, reliable and human-led - built around understanding how organisations actually work, rather than applying a one-size-fits-all model.

As EPX continues to grow, our focus remains on delivering real value, building long-term relationships and creating a culture where people feel supported to do their best work. That culture is central to the service our clients experience every day.

If your business is questioning whether its current IT support is really fit for purpose, or you simply want a clearer view of where you stand, I’m always happy to have a conversation.

Book a conversation

If you’d like to talk through your current IT setup, explore your options, or understand what good IT support should look like for your business, you can book a call directly with Mark.

This is not a sales call - just a straightforward conversation to help you gain clarity and decide your next steps.

Our Story

Built on experience. Shaped by how businesses use technology today.

EPX began in 2005 with a simple focus: helping organisations make technology work reliably for their business. What started as a small team providing IT and networking support has grown steadily into a managed IT services provider supporting businesses across a wide range of sectors across the UK.

Over the years, EPX has expanded through organic growth, acquisitions and continual investment in people, systems and capability. That growth has always been deliberate - driven by the needs of our clients rather than technology trends.

From our early days providing subcontracted IT support, we made a clear decision to focus solely on business IT, recognising early on that organisations needed partners who understood the operational and commercial impact of technology - not just the technical detail.

Growth with purpose

As EPX grew, so did the complexity of the environments we supported. Through acquisitions in 2014, 2015 and 2021, we brought together experienced teams, broadened our expertise and strengthened our ability to support growing businesses with more demanding IT requirements.

Alongside this growth, we continually refined how we work - investing in systems, automation and processes that allow us to deliver proactive support, clear communication and consistent service at scale.
Our move to new offices in Stafford in 2020 marked another step forward, enabling a hybrid working model and collaborative environment that supports both our team and our clients.

Today, EPX is a team of around 25 specialists, united by a shared belief that IT should be reliable, well-managed and aligned with business needs - not a source of disruption or uncertainty.

Why we rebranded in 2026

In March 2026, we rebranded from EPX Technical Services to EPX IT, alongside the launch of a new brand identity and website.
This wasn’t a cosmetic change. It reflected how EPX - and the role of IT - had evolved.

Over time, our work increasingly moved beyond traditional IT support into strategy, consultancy and advisory-led services, including cloud planning, cybersecurity governance and AI strategy and implementation. More of our conversations were taking place at leadership and board level, focused on risk, growth, cost control and long-term outcomes.

The new EPX brand better represents:

Our role as a strategic IT partner, not just a support provider
Our focus on proactive management and visibility, rather than firefighting
Our growing expertise in AI, consultancy and business-led technology planning

It also reflects how our clients see us - as a trusted partner helping them make informed decisions about technology in an increasingly complex landscape.

How we work - and what we value

Our growth has been shaped by how we work as much as what we deliver.

We aim to wow our clients by taking responsibility, communicating clearly and following through. We focus on being better than yesterday, continually improving how we support businesses as technology and risk evolve. We take care of each other, recognising that a supported, motivated team delivers better outcomes for clients. And while we take our responsibilities seriously, we also believe in having fun, building positive, long-term relationships with clients and colleagues alike.

These values guide how we make decisions, how we support clients and how we continue to evolve as a business.