Privacy Policy
Last updated: 23/09/2025
1) Who we are
This website is operated by EPX Limited (“we”, “us”, “our”). We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our contact details are:
- Address: EPX Ltd, Stafford Enterprise Park, Stafford, Staffordshire, ST18 0BF
- Email: info@epx.co.uk
- Telephone: 01785 878311
If you have questions about this policy or how we handle your data, please contact us.
2) What information we collect
We may collect and process the following personal information:
- Details you provide directly, such as your name, email address, telephone number, or other information entered into our forms or accounts.
- Technical details, such as your IP address, browser type, and usage data collected automatically through cookies and analytics.
- Your communication and marketing preferences.
- Information about how you use our website (pages visited, links clicked, etc.), if you consent to analytics cookies.
3) How we use your information
We will only process your personal data where we have a lawful basis under UK GDPR: Consent, Contract, Legal obligation, or Legitimate interests.
We use your data to:
- Respond to enquiries and provide services.
- Send updates and marketing communications (if you’ve opted in).
- Improve our website and user experience.
- Ensure security, administration, and compliance.
Legitimate Interests (B2B Communications)
We may process your personal data for promoting our business, including contacting corporate organisations using business email addresses. You may object at any time to receiving such communications.
4) Sharing your information
We may share your data with trusted third parties who help us operate our website, such as IT providers and analytics services. For transfers outside the UK, we ensure data is protected via adequacy regulations or standard contractual clauses.
5) How long we keep your data
We only keep personal data as long as necessary. Typical periods: Enquiry data (2 years), Customer account data (6 years after closure), and Marketing data (until you unsubscribe).
6) Your rights
Under UK GDPR you have the right to access, rectify, or erase your data, restrict processing, and object to processing based on legitimate interests. To exercise your rights, contact us using the details in section 1.
You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
7) Cookies
We use essential, analytics, and preference cookies. You can manage cookies via your browser settings (Chrome, Firefox, Edge, Safari). If you disable cookies, some features may not function properly.
8) Embedded content and third-party sites
Embedded content from other websites behaves as if you visited those sites directly. We are not responsible for the privacy practices of third-party sites.
9) Updates to this policy
We may update this privacy policy from time to time. Any changes will be posted here with the updated date shown at the top.
