IT Support for Manufacturing and Engineering Companies

EPX IT has over 20 years’ experience working as a trusted partner to manufacturing and engineering clients offering value, innovation and expertise in risk management, IT Support and IT Strategy.
We understand that for a production line, design office or engineering workshop, every hour of IT downtime carries a measurable cost, whether that is a missed delivery, idle operators or a stalled CAD environment.
Our 24×7 monitoring, management, and help desk services provide complete management of your IT environment, from shop floor switches and IoT data loggers through to the laptops your design engineers depend on.
Also included are anti-virus and security services, plus automatic security patching, so your OT and IT estate stays protected without disrupting production.
Does your current manufacturing IT infrastructure have:
- Support designed to diagnose and remediate problems quickly, including out of hours and shift-pattern cover?
- A plan to integrate legacy machines, controllers and CAD workstations with modern, secure networks?
- Protection for sensitive CAD, PLM and ERP data without slowing down the engineers who rely on it?
- A team that understands OT and IT convergence on the shop floor, not just office IT?
- A roadmap that improves IT processes, staff training and the value of IT to the wider business?
- A team experienced in BCDR appliances, custom hypervisor clusters, SNMP monitoring and warehouse Wi-Fi mapping?
- A partner that can evidence Cyber Essentials and supply chain assurance for your prime contractors?
Our managed IT services provide all of these capabilities and more for a fixed monthly price. Don't let IT hold your production or engineering delivery back - we have the IT solution for you...

Manufacturing Sector: Are you prepared for a Cyber Attack?
Manufacturing and Engineering-specific IT solutions

IT Service Desk Support & Maintenance

AI & Business Process Automation

24/7 Automated Monitoring of all devices

Security for your IoT devices, data loggers, PLCs and dashboards

Disaster Recovery & Backup for CAD, PLM and ERP data

IT Director / Co-Managed IT Support and vCIO advisory

Warehouse, factory-floor and design office Wi-Fi

Custom Hypervisor Clusters for production continuity

Cyber Essentials Accreditation and Training

SNMP Monitoring: Warehouse Access Points
Why choose EPX IT's Support Services?
1. Experience
We know the industry – we have worked inside factory-floor environments, engineering practices and warehousing and distribution companies since 2005.
2. There when you need us
Our 24/7 365 IT Support service means your production lines, design teams and shift operations stay focused on output, rather than firefighting technology problems.
3. Predictable costs
By selecting the level of IT support that is right for your operation, you fix costs each month enabling FDs and MDs to plan, budget and report with confidence.
4. An experienced team
Our engineers stay current with OT and IT convergence, manufacturing cyber threats and the latest CAD, PLM and ERP environments so you don't have to!
5. Reduced downtime
24/7 automated monitoring of production, design and warehouse systems reduces downtime, lifts productivity and protects delivery commitments to your customers.
Knowledge Hub - Manufacturing IT Resources

Manufacturing Sector: Are you prepared for a Cyber Attack?

Why Manufacturers Need Managed IT Services

How can EPX help your Manufacturing Business
Talk to EPX IT
Get expert IT support and strategic technology solutions tailored to help your business thrive.