It starts with a free AI Discovery Call. A readiness check then shows where the quick wins are and what to sort out first.
Book a meeting with our AI leadDave Coleman, EPX IT's AI lead
Put AI to work in your business, safely.
Artificial intelligence is already changing how work gets done, and most leaders can see it matters without being sure where to start. We help small and medium-sized businesses adopt it with a clear plan and prove it pays off, while keeping the business protected throughout.
You know AI matters, and working out what to do about it is the hard part.
The pressure to keep up and the fear of missing out
Competitors are starting to move, and standing still feels risky while moving without a plan feels riskier, so a lot of capable businesses quietly stall.
Spend that goes nowhere
Buying licences is easy, but turning them into hours saved is the part nobody explains, and most AI spend never reaches the people or the tasks where it would pay off.
Countless opinions and advice on which tools to use
A new tool and a louder opinion arrive every week, so working out what is real and what actually applies to your business becomes a job in itself, on top of running the company.
Each of these is manageable with a clear plan and a partner who has handled change before.
See where you stand: the free two-minute quizBook a meeting with our AI leadDave Coleman, EPX IT's AI lead
73%
of UK workers now use AI at work, double a year ago (Google and Public First)
62%
use AI tools their employer has not approved
31%
of UK employers have a formal artificial intelligence policy (CIPD)
40%
of employees are not provided AI tools by their employer (Deloitte, 2026)
35%
of the data staff paste into AI tools is sensitive company information (Cyberhaven, 2025)
1 in 5
organisations has had a data breach involving unapproved AI (IBM, 2025)
Start with the everyday work your team already does.
AI is at its most useful on the ordinary jobs that eat the week. Here is where it takes the load, on the tools you already own.
Clear the inbox faster
Summarise long email threads, draft replies and pull out the actions, so nothing important gets buried.
Turn your documents into answers
Ask a question and get an answer drawn from your own files and SharePoint, instead of hunting through folders.
Draft the first version
Proposals, quotes, reports and client messages, started for you, so your people edit rather than face a blank page.
Take back time from admin
Meeting notes, summaries and routine paperwork handled, so the team spends its hours on the work that needs a person.
That is the everyday win. The next step is doing it safely and making it stick, which is where the rest of this comes in.
Twenty years of managing change, now applied to AI.
EPX IT has guided organisations through technology change for more than twenty years. We have brought new systems into working businesses and kept them secure, while making sure the people using them felt the benefit. Artificial intelligence is the newest chapter of that work.
AI might be the most important change your business has ever seen.
We follow ISO 42001, the international standard for responsible AI, so governance is built in from the start, and we build productivity and protection together from the first step rather than treating either as an afterthought.
AI also lands best on well-run IT, and that is our day job: our proactive managed IT support and cyber security and threat protection services keep the base solid underneath everything on this page.
- We run every step on ourselves first, so nothing we recommend to you is untested.
- We work to ISO 42001, so your AI use is governed and defensible from the start.
- We start inside the Microsoft tools you already pay for, then go further only when it earns its place.
A clear path, one safe step at a time.
You start small and see the value for yourself, then go further only when it makes sense, and each step builds on the last so nothing you put in is wasted.
1. See what is possible
2. AI Foundations
Four weeks that put the rules, the policy and the guard rails in place, so everything that follows is safe by default.
3. Microsoft Copilot, done safely
With the groundwork done, we set up Copilot and train your people in about two weeks, putting the right level of licence on each role and turning it into daily habits and measured time saved.
4. AI Assured, and beyond
AI Assured keeps it safe month by month, and when the time is right we take you into tailored projects, pilots and full ISO 42001 alignment.
Find your step with the free quizWhat good looks like
Hours back every week
Your team gets hours back every week and spends its time on the work that needs a person, not the busywork.
Licences that finally pay off
The tools you pay for finally get used properly, so the cost turns into a return.
Answers before anyone asks
Clear rules and the right controls mean you can answer the hard questions about AI before anyone thinks to ask them.
We measure this on ourselves first: in our first month, the AI tools and custom automations EPX IT put in place internally began saving nearly 90 hours every month across the business, and we are still building. See exactly where the time comes from.
up to 353%
return on investment from Microsoft 365 Copilot for small and medium businesses, over three years (Forrester, commissioned by Microsoft)
Where to start
Where do you stand?
Six quick questions place your business on the Intelligence Ladder and show the one next step that matters most. Nothing is sent or stored.
AI Foundations
Be ready to switch AI on, safely: the rules, the policy and the guard rails, put in place for your business.
Microsoft Copilot
Microsoft's AI assistant, set up safely, taught properly and measured, so every licence earns its keep.
Prompts and use cases
Real jobs AI can do in your business, each with a ready-to-use Copilot prompt to try on your own work.
AI Assured
Once AI is switched on, AI Assured keeps it safe every month, and reports what it finds.
Regulated industries
Legal, finance and healthcare: the benefit of AI while your data stays where it belongs.
How EPX IT uses AI
The AI we run inside EPX IT: four systems saving nearly 90 hours a month, and exactly where the time comes from.
Already trusted with the systems your business runs on.
The businesses below trust EPX IT with their day-to-day IT. Putting AI to work safely is the newest part of that same job.
★★★★★
"Speedy IT solutions delivered in a friendly and understandable manner. Staff always willing to go above and beyond!"
Brad S, SES
★★★★★
"Great company. Extremely knowledgeable and very helpful. Nothing too much trouble. Would highly recommend them."
Joanna A, Horizon
★★★★★
"The whole team goes above and beyond, in helping solve any issues that arise. It's always nice to have their backup."
Ruzhica B, Global Energy Ventures
★MSP 501 winner 2023, 2024 and 2025★Top 50, 2024 and 2025★Choice Awards UK winner 2024✓Cyber Essentials Plus certified
Common questions
What happens in the free AI Discovery Call?
Do we need this if we already have Microsoft Copilot licences?
Is this only for larger businesses?
What does this cost?
How long does it take?
The first step is a conversation, not a contract.
Book a free AI Discovery Call. We will show you what AI could realistically do for your business, where the easy wins are, and how to start without taking on risk. There is no obligation to go further.
Book a meeting with our AI leadDave Coleman, EPX IT's AI leadContact us
