Find where you stand with the free quiz★★★★★
"Speedy IT solutions delivered in a friendly and understandable manner. Staff always willing to go above and beyond!"
Brad S, SES
Put AI to work in your business, safely.
Artificial intelligence is already changing how work gets done, and most leaders can see it matters without being sure where to start. We help small and medium-sized businesses adopt it with a clear plan and prove it pays off, while keeping the business protected throughout.
You know AI matters, and working out what to do about it is the hard part.
The pressure to keep up and the fear of missing out
Competitors are starting to move, and standing still feels risky while moving without a plan feels riskier, so a lot of capable businesses quietly stall.
Spend that goes nowhere
Buying licences is easy, but turning them into hours saved is the part nobody explains, and most AI spend never reaches the people or the tasks where it would pay off.
Countless opinions and advice on which tools to use
A new tool and a louder opinion arrive every week, so working out what is real and what actually applies to your business becomes a job in itself, on top of running the company.
Each of these is manageable with a clear plan and a partner who has handled change before.
See where you stand: the free two-minute quiz
Book a meeting with our AI leadDave Coleman, EPX IT's AI lead
73%
of UK workers now use AI at work, double a year ago (Google and Public First)
62%
use AI tools their employer has not approved
31%
of UK employers have a formal artificial intelligence policy (CIPD)
40%
of employees are not provided AI tools by their employer (Deloitte, 2026)
35%
of the data staff paste into AI tools is sensitive company information (Cyberhaven, 2025)
1 in 5
organisations has had a data breach involving unapproved AI (IBM, 2025)
Start with the everyday work your team already does.
AI is at its most useful on the ordinary jobs that eat the week. Here is where it takes the load, on the tools you already own.
Clear the inbox faster
Summarise long email threads, draft replies and pull out the actions, so nothing important gets buried.
Turn your documents into answers
Ask a question and get an answer drawn from your own files and SharePoint, instead of hunting through folders.
Draft the first version
Proposals, quotes, reports and client messages, started for you, so your people edit rather than face a blank page.
Take back time from admin
Meeting notes, summaries and routine paperwork handled, so the team spends its hours on the work that needs a person.
That is the everyday win. The next step is doing it safely and making it stick, which is where the rest of this comes in.
Twenty years of managing change, now applied to AI.
EPX IT has guided organisations through technology change for more than twenty years. We have brought new systems into working businesses and kept them secure, while making sure the people using them felt the benefit. Artificial intelligence is the newest chapter of that work.
AI might be the most important change your business has ever seen.
We follow ISO 42001, the international standard for responsible AI, so governance is built in from the start, and we build productivity and protection together from the first step rather than treating either as an afterthought.
AI also lands best on well-run IT, and that is our day job: our proactive managed IT support and cyber security and threat protection services keep the base solid underneath everything on this page.
- We run every step on ourselves first, so nothing we recommend to you is untested.
- We work to ISO 42001, so your AI use is governed and defensible from the start.
- We start inside the Microsoft tools you already pay for, then go further only when it earns its place.
Two routes, and they run in parallel.
What decides which one you are on is what you are being asked for, not the size of your business.
EPX AI Essentials makes the switch-on safe. It is the groundwork for a business that wants its people using AI properly: a responsible AI use policy written for you, a plain rule on what may go into which tool, an approved tools list, a named AI owner, your staff briefed, a licence check against your Microsoft plan and a group membership check across your SharePoint and Microsoft 365 groups, and the switch-on decision that comes out of them, with Microsoft Copilot provisioned and switched on for the people who need it. Two to three weeks.
EPX Intelligence makes the organisation ready. It is the track for organisations whose obligations run further than that: a full AI management system, with risk and tool registers, an incident plan, named roles, ISO 42001 alignment and monthly assurance behind it. What that covers, and what it costs, is on the EPX Intelligence site.
Neither one is a rung on the way to the other, and you do not have to finish one to start the other. If you are not sure which fits, the two-minute quiz below will point you at one of them, and a Discovery Call will settle it.
What good looks like
Hours back every week
Your team gets hours back every week and spends its time on the work that needs a person, not the busywork.
Licences that finally pay off
The tools you pay for finally get used properly, so the cost turns into a return.
Answers before anyone asks
Clear rules and the right controls mean you can answer the hard questions about AI before anyone thinks to ask them.
We measure this on ourselves first: in our first month, the AI tools and custom automations EPX IT put in place internally began saving nearly 90 hours every month across the business, and we are still building. See exactly where the time comes from.
up to 353%
return on investment from Microsoft 365 Copilot for small and medium businesses, over three years (Forrester, commissioned by Microsoft)
Where to start, and what to read next
Two free places to begin, and then the detail behind each part of it.
Start here
- Take the free two-minute AI readiness quiz. Six questions place your business and show the one next step that matters most. Nothing is sent or stored.
- EPX AI Essentials. Be ready to switch AI on safely: the policy, the data rule, the approved tools list, the licence and group membership checks and the switch-on decision, in two to three weeks.
More from the EPX IT knowledge hub
- Microsoft Copilot for business. What Copilot actually does, which licence suits which role, and how it ends up used properly rather than just bought.
- AI prompts for business. Real jobs AI can do in your business, each with a ready-to-use Copilot prompt to try on your own work.
- AI for regulated industries. Legal, finance and healthcare: the benefit of AI while your data stays where it belongs.
- AI Assured, and what monthly assurance looks like. The monthly line on the EPX Intelligence track, and which programme belongs to which route.
- How EPX IT uses AI. The AI we run inside our own business, and exactly where the time comes from.
Already trusted with the systems your business runs on.
The businesses below trust EPX IT with their day-to-day IT. Putting AI to work safely is the newest part of that same job.
★★★★★
"Great company. Extremely knowledgeable and very helpful. Nothing too much trouble. Would highly recommend them."
Joanna A, Horizon
★★★★★
"The whole team goes above and beyond, in helping solve any issues that arise. It's always nice to have their backup."
Ruzhica B, Global Energy Ventures
★MSP 501 winner 2023, 2024 and 2025★Top 50, 2024 and 2025★Choice Awards UK winner 2024✓Cyber Essentials Plus certified
Common questions
What happens in the free AI Discovery Call?
Do we need this if we already have Microsoft Copilot licences?
Is this only for larger businesses?
What does this cost?
How long does it take?
The first step is a conversation, not a contract.
Book a free AI Discovery Call. We will show you what AI could realistically do for your business, where the easy wins are, and how to start without taking on risk. There is no obligation to go further.
Book a meeting with our AI leadDave Coleman, EPX IT's AI leadContact us
