IT Support for Manufacturing and Engineering Companies
EPX IT has over 20 years’ experience working as a trusted partner to manufacturing and engineering clients offering value, innovation and expertise in risk management, IT support and IT strategy.
We understand that for a production line, design office or engineering workshop, every hour of IT downtime carries a measurable cost, whether that is a missed delivery, idle operators or a stalled CAD environment.
Our monitoring, management, and help desk services provide comprehensive management of your IT environment, from shop-floor switches and IoT data loggers to the laptops your design engineers depend on.
Also included are anti-virus and security services, plus automatic security patching, so your OT and IT estate stays protected without disrupting production.
Does your current manufacturing IT infrastructure have:
- Support designed to diagnose and remediate problems quickly, including out of hours and shift-pattern cover?
- A plan to integrate legacy machines, controllers and CAD workstations with modern, secure networks?
- Protection for sensitive CAD and ERP data without slowing down the engineers who rely on it?
- A team that understands OT and IT convergence on the shop floor, not just office IT?
- A roadmap that improves IT processes, staff training and the value of IT to the wider business?
- A team experienced in BCDR appliances, custom hypervisor clusters, SNMP monitoring and warehouse Wi-Fi mapping?
- A partner that can evidence Cyber Essentials and supply chain assurance for your prime contractors?
Our managed IT services provide all of these capabilities and more for a fixed monthly price. Don't let IT hold your production or engineering delivery back - we have the IT solution for you...
The real cost of one hour of production downtime
Manufacturing and Engineering-specific IT solutions
IT Service Desk Support & Maintenance
AI & Business Process Automation
Automated Monitoring of all devices
Security for your IoT devices, data loggers, PLCs & dashboards
Disaster Recovery & Backup for CAD & ERP data
IT Director/Co-Managed IT Support & vCIO advisory
Warehouse, factory-floor & design office Wi-Fi
Built-in redundancy to support business continuity
Cyber Essentials Accreditation & Training
SNMP Monitoring: Warehouse Access Points
Why choose EPX IT's Support Services?
1. Experience
We know the industry – we have worked inside factory-floor environments, engineering practices and warehousing and distribution companies since 2005.
2. There when you need us
Our IT Support service means your production lines, design teams and shift operations stay focused on output, rather than firefighting technology problems.
3. Predictable costs
By selecting the level of IT support that is right for your operation, you fix costs each month enabling FDs and MDs to plan, budget and report with confidence.
4. An experienced team
Our engineers stay current with OT and IT convergence, manufacturing cyber threats and the latest CAD and ERP environments so you don't have to!
5. Reduced downtime
Automated monitoring of production, design and warehouse systems reduces downtime, lifts productivity and protects delivery commitments to your customers.
Knowledge Hub - Manufacturing IT Resources
OT and IT security: where the risk is hiding on the shop floor
Protecting data without blocking the engineers using it
The real cost of one hour of production downtime
Talk to EPX IT
Get expert IT support and strategic technology solutions tailored to help your business thrive.
