Three key things an outsourced MSP or IT team will do to protect you from cybercrime 

26 February 2020 

Cyber security

Cybersecurity experts are constantly identifying ways in which hackers are causing daily data breaches and infiltrating computers, systems and software. No one can offer 100% protection from cybercrime as the crime itself and the security required to protect, changes on a daily basis. If a Managed Service Provider (MSP) or IT team says they can ensure an organisation is 100% protected, then they are incorrect.

What reputable cybersecurity experts will do is address data loss prevention, detection and response. They will ensure they are continuously in real time fighting these hackers to make computers, systems and software as robust as they possibly can be.

To understand in more general terms how an outsourced MSP or IT team can help you, read our recent blog What is an IT Managed Service Provider (MSP) and how can they help?

Protecting an organisation’s computers, servers and networks from attack is a big part of network and IT management. With daily increases in viruses, ransom-ware and crypto-locker style attacks, networks are constantly under attack.

Attacks on an organisation’s network are not just from people trying to get into the network from the outside world. Attacks originating from inside the organisation’s own network are becoming one of the main ways in which attackers are gaining access. They do this by utilising social engineering and phishing tactics to try and trick employees to open up infected files or make money transfers to wrong bank accounts. Our cybersecurity blog looking particularly at cybersecurity within the workplace will provide further information on internal risks.

Three things an outsourced MSP or IT team will do to protect you from cyber crime  

Internal IT teams often cannot deliver full IT requirements as they do not have a full resource compliment of inhouse specialist skills required for this type of work or indeed the budget to do so. Outsourced expert cybersecurity specialists will deliver applicability, security and reliability to an organisation. Outsourcing will compliment an organisation’s existing offering and will help with easing workload while adding skills which do not exist in house.

Delivering a secure manged service will protect an organisation against cybersecurity in three main ways:

One: Highest level of experience and thorough knowledge

 

Outsourced MSP and IT providers have very specialist expertise in cybersecurity, often employing security analysts who are fully trained and continuously involved in potential hacks and threats. The best combination to look for is a provider who has expert human analysts working with the best security software, to provide a winning security combination.

Although cybersecurity analysts are highly trained and highly paid experts, outsourcing will still deliver cost efficiency and savings through the volume of cybersecurity work that these providers are involved in.

 

Two: Real time cybersecurity monitoring and analysis

 

As cybersecurity analysts are doing this work, day in and day out for a number of clients and organisations, they are best equipped to spot instant detection of breaches and to immediately implement solutions to protect organisations. An outsourced MSP or IT team will act immediately and not potentially miss these breaches before it’s too late, which is a risk for inhouse teams due to lack of skills and time efficiency.

Real time monitoring and analysis will be automated across various sources of security information which provides real time visibility into an organisation’s security postion. This monitoring will scan for cyber threats, security misconfigurations and other weaknesses.

Organisations with consultants and remote workers are at more risk as the potential loss from more data channels increases. Organisations need to look at their procedures and policies for this category of employee. Our blog on protecting remote workers from cybersecurity risks provides further details.

Some of the main ways cyber criminals most effectively targeted organisations in 2019 can be found here.

Three: Secure service delivery

 

Secure service delivery includes ensuring the protection and managing the integrity of computers, systems and software from cybersecurity risks.

The objective for an organisation is to ensure that security is managed, and that governance and policies are enforced and acted upon. Employees may find these procedures intrusive and perhaps restrictive especially for remote workers. There is a fine balance between enforcing these and bringing the workforce on board, which needs to be achieved. An outsourced MSP or IT team will work with organisations and their employees to help them understand and buy into the service delivery required to keep everyone secure.

 

We work with organisations to develop a cybersecurity platform which will work for everyone. Our cybersecurity package is offered in four groups and we have invested many hours to make this offering as easy to understand and implement as possible.

EPX Cybersecurity solution sets

 

Our solution sets are constantly being adapted and updated to follow the latest technologies and best practices. This means that our security offering ensures an organisation will always be kept up to date with the best solutions.

The EPX solution sets

Level 1 – Baseline Solution Set

This solution set is what we class as the bare minimum needed to try and protect organisations against attacks. This level of security would make an organisation compliant with the UK Government’s Cyber Essentials scheme.

Level 2 – Cyber Security Set

This solution set offers the next level of protection by providing proactive solutions to further mitigate the risk of attacks. These include Phishing testing and training to teach organisations and employees about the dangers of email as well as Dark Web Monitoring where we are able to identify data breaches and put measures in place to minimise the impact.

Level 3 – Enterprise Solution Set

This solution further fortifies an organisation’s network and systems. We will work with organisations to identify the areas where our enterprise solutions can have the maximum impact and implement this.

Level 4 - Consultancy Solutions Set

Our final solution set outlines additional services we can provide on a consultancy basis. These include Cyber Essentials Certification, Penetrative Testing, Security Training and more.

To see in more depth what each set delivers, please visit our website page specific to our cyber security offering here.

About EPX Technical Services

EPX Technical Services stay ahead of the curve. Our IT experts know their stuff and will never cut corners, they love IT and have their fingers on the pulse at all times.  IT infrastructure should evolve in line with an organisation’s growth and remain up to date with the latest industry releases and developments, for the utmost performance and security.

EPX Technical Services can help deliver a leading and proactive Managed Service Provider service. Learn more about us by visiting www.epx.co.uk, contact us on 01785 878 311 or email info@epx.co.uk.